Luigi Segadelli, 30, broke his leg and waited three hours for an ambulance. He was playing rugby. Doctors stopped the game and called an ambulance. No ambulance came. His friends put blankets on him because he was cold. Doctors said not to move him because his leg was bad. An ambulance came three hours later.

Mr Segadelli is now in hospital. He had an operation. He is not happy. He wants the ambulance people to say sorry. It must not happen to anyone again. Doctors were worried because he was cold and his foot became blue. They thought he could lose his foot. The ambulance people were very busy that day.